Privacy Policy for Managea LLC

Effective Date: June 1, 2025
Managea LLC ("we," "us," or "our"), located at 8 The Green, Suite B, Dover, DE 19901, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Software-as-a-Service (SaaS) platform at managea.app. As a Delaware-based company, we comply with the Delaware Personal Data Privacy Act (DPDPA) and all other applicable laws and regulations governing the collection, use, and disclosure of personal data.

1. Information We Collect

We collect personal data from you when you use our Service. Personal data, as defined by the DPDPA, is any information that is linked or reasonably linkable to an identified or identifiable individual.

Voluntarily Provided Data: Information you provide when creating an account or using our Service, such as your name, email address, billing information (which may include tax identification numbers where required for tax purposes), and other details necessary for account management and service provision.Automatically Collected Data: Information collected automatically when you use our Service, such as your IP address, browser type, device information, and usage data via cookies or similar technologies.Payment Information: When you make a payment, we collect payment details through Stripe, our payment processor. We do not store your payment information; it is handled directly by Stripe.

We do not collect sensitive personal data (e.g., racial or ethnic origin, religious beliefs, mental or physical health conditions, sexual orientation, citizenship, immigration status, or precise geolocation) unless necessary for providing the Service and with your explicit consent.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide and maintain our SaaS platform, including account management and service delivery. To process payments and manage subscriptions. To communicate with you, including for customer support and marketing purposes (with your consent).To improve our Service and personalize your experience. To comply with legal obligations, including tax reporting where applicable. To conduct data protection assessments as required by the DPDPA.

We process your personal data only for the purposes for which it was collected or for compatible purposes, unless we obtain your consent for other uses.

3. Data Sharing

We may share your personal data with:

Service Providers: Third parties that assist us in operating our Service, such as hosting providers and data storage services. These providers are contractually obligated to protect your data and comply with applicable laws.Payment Processors: Stripe processes your payment information. See Stripe’s Privacy Policy for details.GoHighLevel (GHL): As a whitelabel partner, we may share data with GHL to provide the Service, subject to their privacy practices and contractual agreements. Legal Requirements: We may disclose your data if required by law or in response to a valid legal request, such as from law enforcement or regulatory authorities.Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of such transfers where required by law.

We do not sell your personal data or share it for targeted advertising without your consent.

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

Encryption: Data is encrypted in transit and at rest.Access Controls: Access to personal data is restricted to authorized personnel only.Regular Audits: We conduct security audits to identify and address vulnerabilities.

In the event of a data breach, we will notify you and the relevant authorities within 72 hours, as required by the DPDPA.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax reporting purposes). When we no longer need your data, we will securely delete or anonymize it.

6. Your Rights

Under the DPDPA and other applicable laws, you have the following rights regarding your personal data:

Right to Access: Request access to your personal data and information about how it is processed.Right to Correction: Request correction of inaccurate personal data.Right to Deletion: Request deletion of your personal data.Right to Portability: Receive a portable copy of your personal data in a structured, commonly used format.Right to Opt Out: Opt out of targeted advertising, data sales, or profiling with significant legal or similar effects.

To exercise these rights, please contact us at [email protected]. We will verify your identity to prevent unauthorized access and respond within 45 days, as required by the DPDPA, with extensions where permitted.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings or by contacting us.

For more information, see our [Cookie Policy]([invalid url, do not cite]).

8. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA) . If you believe we have collected such data, please contact us immediately at [email protected].

9. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States. We ensure that any international data transfers comply with applicable data protection laws through appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on our website at least 30 days before they take effect. It is your responsibility to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at [email protected]

or 8 The Green, Suite B, Dover, DE 19901.